Our commitment to you
Brisbane North Institute of TAFE recognises that the key to successful project outcomes is a clear understanding and commitment to our client's requirements and the influence of external factors. Our understanding is gained through researching, conducting regular consultation and rigorously monitoring project outcomes in conjunction with the client. Brisbane North Institute of TAFE works closely with each client organisation to design, develop and implement a totally customised training program that:
- Is relevant to your organisational environment
- Meets the needs of your organisation
- Meets accreditation requirements of the training program (where relevant)
- Is innovative, flexible and tailored
Our success in delivering training programs and projects which meet and exceed our client expectations, is due to the flexibility of our development and delivery teams and the close consultation with clients.
We will develop customised case studies, workshop discussions and assessments items aligned to your operations objectives. Our customised approach to training has allowed us to develop a reputation for high quality, flexible programs tailored to the individual needs of both companies and participants.
Single Point of Contact
Brisbane North Institute of TAFE has extensive expertise and experience in the coordination and the delivery of complex training programs for both government and corporate clients. Through our account management system, we provide a dedicated single point of contact for all your training requirements. Your account manager will manage and maintain the operational aspects of the relationship, including monitoring of the training delivery strategy.
Brisbane North Institute of TAFE's approach to training utilises tried and proven account management strategies of:
- Client relationship development
- Regular monitoring, evaluation and review of relationship and project requirements
- Value adding services
We manage your account
Utilising this account management approach, we are able to offer a range of services including:
- Management and coordination of total training solutions
- Mapping in-house training to Nationally Accredited programs
- Design and development of teaching/learning resources, enrolments and quality procedures
- Management of training evaluation and reporting
- Provision of induction programs for in-house delivery personnel
- Design, development and delivery of accredited or non-accredited training by highly qualified trainers with extensive industry experience
- Customisation of accredited training to include organisation specific content such as policies, procedures and goals